AFRODITIKRASSA TERMS & CONDITIONS
1. ABOUT THE COMPANY
This website is operated by AFRODITIKRASSA LIMITED. AFRODITIKRASSA is registered in England and Wales under company number 5640438, with its registered office address at Studio 59, Great Western Studios, 65 Alfred Road, London W2 5EU.
Throughout the site, the terms “we”, “us” and “our” refer to AFRODITIKRASSA. AFRODITIKRASSA offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (Terms). These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the Terms of this agreement, then you may not access the website or use any services.
Any new features or tools which are added to the current store shall also be subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our general terms and conditions of sales may be updated over time and it is up to the customer to check the applicable terms and conditions at the time the order is made. When terms and conditions are updated. The version referred to, at the time the order is approved, is to be applied.
2. GENERAL, SPHERE OF APPLICATION AND VALIDITY
All offers, deliveries and other services of AFRODITIKRASSA shall be based exclusively on these General Terms and Conditions. Counter-confirmations of the customer making reference to their terms of business and purchase are hereby rejected. Different terms of the customer that conflict with or are not contained in these General Terms and Conditions can only become the content of a contract if they have been expressly acknowledged by us in writing.
3. SALES PRICES
Our price list takes effect as of 10/10/2015 and cancels all previous price lists. All specifications and prices are subject to alterations without prior notice. AFRODITIKRASSA reserves the right to raise the prices without prior notice due to increasing prices of raw materials and packaging materials or other sudden changes in the level of costs. Prices shall always be valid only for the specific order, i.e. not for past or future orders. In the absence of any specific agreement, prices quoted shall be ex works or ex warehouse exclusive of transport packing, e.g. pallets and containers, delivery / dispatch and insurance as well as VAT at the legally applicable rate. All information and prices shall be considered recommended and not binding until explicitly confirmed by AFRODITIKRASSA on an order confirmation. Quotations submitted by AFRODITIKRASSA are valid and binding for 40 days unless expressly agreed otherwise. In the case of a price change when the period of time between the contract being signed and delivery exceeds six weeks, the valid price will be the listed price on the day of delivery to the extent which, after formation of contract by the contracting parties, unavoidable changes to price-determining factors occur, e.g. cost increases on the basis of collective wage agreements or changes in prices of materials. The price change must be restricted to the extent necessary to compensate for the cost increase that has occurred.
4. ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your services.
Orders are only finally accepted, when an order confirmation in writing is available. All orders are noted at the prices in force on receipt of the order. Offers and Orders shall become legally binding upon our written confirmation the content of which alone shall be authoritative for the contractual relationship and for the scope of delivery and service. Ancillary agreements, verbal declarations by employees or representatives as well as alterations to confirmed orders (including changes to delivery objects) shall require written confirmation by us in order to be effective.
Orders for ‘made to order product’ cannot be changed or cancelled, once the order has been confirmed in writing by AFRODITIKRASSA.
Delivery will take place ex factory unless expressly agreed otherwise. The confirmed delivery date is an estimated date only. AFRODITIKRASSA cannot be held responsible for any loss that the buyer may suffer due to a delivery delay or non-delivery.
7. PAYMENT ONLINE
For orders placed on our website, AFRODITIKRASSA processes payments through Paypal, which gives you the option of paying through an existing Paypal account or logging out as a guest. All major credit and debit cards are accepted by this payment method including VISA, MasterCard, Maestro and Solo/Switch.
For payment through a Paypal account, there is a link from the website to Paypal for the payment to be processed.
The only information we collect about you is your address and contact details. We do not store any customer credit or debit card information on our website as this data is retained by Paypal within their own secure servers and is treated in accordance with their own terms and conditions.
The terms of payment in force at the time must be observed. Unless otherwise agreed, payment for a consignment must be effected in accordance with the payment terms indicated on the invoice and the order confirmation. AFRODITIKRASSA reserves the ownership of all goods sold, which are explicitly described on the order confirmation, until the purchase amount has been paid in full. The buyer is responsible to AFRODITIKRASSA for any damage that the goods sold may suffer, until the goods have been paid for. If the customer is in delay with payment, we shall be entitled, from the time of delay on words, to demand interest on arrears at 8% above the base rate. The contracting parties shall be at liberty to furnish proof of a higher or substantially lower actual loss. Our right, already from the due date where there is a commercial transaction on both sides, to demand interest after the due date at 3% p.a. above the base rate, but at least at a rate of 5% p.a., shall remain unaffected. If there is a delay of more than one week in payment or should we become aware of reasons to doubt the ability of a customer to pay, we are entitled to revoke all periods for payment, to withdraw from those parts of the contract not yet fulfilled and to make processing of all orders placed by the client dependent on a deposit or the furnishing of collateral. The client may only challenge our demands with undisputed or legally binding counter-claims.
Standard goods are covered by a 1-year guarantee against manufacturing defects (materials and construction), the one year to be reckoned from the date of the dispatch. The guarantee does not apply, if the products show signs of incorrect use or any other physical damage.
Some items are hand made and slight variations and irregularities are normal and part of the object, they do not constitute a defect.
9. COMPLAINTS AND DEFICIENCIES
The buyer is obliged to inspect the consignment immediately upon receipt. Complaints and/or visible transport damages, if any, shall be specified on the delivery note/waybill immediately upon receipt of the goods and shall be reported to the carrier immediately. Complaints concerning transport damages that are not visible shall be made in writing and received by AFRODITIKRASSA no later than 7 days from the date of delivery.
Complaints of defects and deficiencies shall be made in writing and received by AFRODITIKRASSA no later than 7 days from the date of receipt. The buyer has no right to return the goods without AFRODITIKRASSA’ s approval. In case the goods sold reveal any defects, the buyer is not entitled to claim anything but the right to a replacement of the goods in accordance with the above mentioned provisions.
The buyer is not entitled to cancel the deal partially or in full or to demand a proportional reduction, compensation or reimbursement of the amount, unless the ascertained deficiency is due to a gross negligence on the part of AFRODITIKRASSA. Once the risk of the goods has passed to the buyer, AFRODITIKRASSA is no longer responsible for any damage that may occur, with the exception of the liability stipulated in these general sales and delivery conditions. AFRODITIKRASSA cannot be held responsible for any indirect losses, e.g. loss of profits or loss due to time factors, which the buyer may have suffered as a consequence of defects and deficiencies. Defective goods, which have been replaced pursuant to this agreement, shall be placed at the disposal of AFRODITIKRASSA. For complaints made within the guarantee period AFRODITIKRASSA demands a description of the defect or deficiency in writing from the customer. To enable AFRODITIKRASSA to make an assessment, the customer is further required to supply a photo substantiating the description or to return the product. AFRODITIKRASSA shall not be liable according to the above in case of damages caused by incorrect or abnormal use or storage of the products under extreme temperatures and climate conditions, nor in case of use conflicting with AFRODITIKRASSA’ s instructions. When returning goods these must be adequately packaged.
10. CANCELLATION OR ALTERATIONS
All our goods are made to order, so once payment and production has begun, a refund is not possible. If you change your mind on an order or need to amend an order, please contact AFRODITIKRASSA Studio immediately so these alterations can be arranged in advance of production.
11A. RETURN OF GOODS
Returns/exchanges are only accepted if merchandise is damaged or defective. In such cases, photo documentation of damage before starting the return process is required. Returned goods are only accepted, if a prior written agreement has been made. The goods shall be carefully packaged when being returned and the use of a carrier that can track packages is required.
If defective goods are being sent back to AFRODITIKRASSA for the purpose of returning them, the buyer shall defray all costs and cover the risk during transport, unless expressly agreed otherwise. The buyer will be reimbursed for the cost of returning the goods (transport, insurance) upon approval of the return procedure by us.
AFRODITIKRASSA cannot be held liable for problems and damages when returning an item via a third party service and may deduct the cost of any damages to an unwanted product during transit. Once received, the amount will be refunded to the same account that was used to purchase the item(s).
11B. RIGHTS OF REVOCATION
Goods manufactured to customer specifications including all ‘made to order’ products are exempt from the right of revocation.
12. GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
13. CONSTRUCTION / DESIGN CHANGES
With regard to illustrations and descriptions in our brochures, price lists and catalogues, we reserve the right to make alterations in construction, design, and shades of colour as long as the object in question is not substantially changed and said change is deemed acceptable for the client.
14. MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
15. PRODUCTS OR SERVICES (if applicable)
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
16. PRODUCT LIABILITY
AFRODITIKRASSA cannot under any circumstances be held responsible for any indirect losses, e.g. loss of profits or loss due to time factors. The buyer shall inform AFRODITIKRASSA in the event of a third party filing a lawsuit in consequence of damages caused by products manufactured by AFRODITIKRASSA.
17. RESALE OF GOODS
Resale of goods purchased at www.afroditi.com is restricted only for personal use and must not be resold to a third party under a commercial contract branded, unbranded or otherwise unless previously agreed with the directors of AFRODITIKRASSA.
18. NON-INVOCATION OF RIGHTS
In the event that AFRODITIKRASSA omits to exercise or claim one of the rights, which AFRODITIKRASSA possesses according to these general sales and delivery conditions, this is not to be interpreted as a renunciation of the right on the part of AFRODITIKRASSA. Neither shall it prevent such right from being exercised or claimed at a later time.
19. DISPUTES AND ACTS IN FORCE
Any dispute or discrepancies related to these sales and delivery conditions that may arise shall be settled in the UK in accordance with British law.
20. EXCEPTIONS FROM SALES AND DELIVERY CONDITIONS
Exceptions from these general sales and delivery conditions cannot be made, unless an express agreement in writing to the contrary has been made between the buyer and AFRODITIKRASSA.
AFRODITIKRASSA is not responsible for any misprints of prices, texts and measurements appearing in any of our printed and online material such as brochures and website, outside of the actual order confirmation forms.
22. PERSONAL INFORMATION
We keep a record of all email correspondence where possible.
If you give us your details at an event or in any other form, we will keep these on file for as long as deemed necessary for future promotions. These do not get passed onto third parties.